Wedding & Event Terms

Terms and Conditions

By submitting a deposit, the client agrees to the following terms and conditions.

1. Booking and Deposit

A 30% non-refundable deposit is required to secure our services and reserve the date of your event. This deposit is applied to your final order total. No date is reserved until this deposit is received.

2. Payment Schedule

The remaining 70% balance is due 14 days prior to the event date. The final due date will be clearly stated on your final invoice. Failure to make the final payment by the due date may result in the cancellation of your order. Payments for orders placed less than 14 days before the event are due in full at the time of booking.

3. Changes and Modifications

Any changes to designs, quantities, or event details must be submitted in writing (via email) at least 60 days before the event. We will do our best to accommodate requests made after this period, but we cannot guarantee availability or pricing. Significant changes may result in a revised proposal.

4. Cancellations

All cancellations must be made in writing.

    • Cancellations made after the deposit has been paid will forfeit the entire 30% deposit.
    • The deposit is non-transferable and cannot be applied to another date or order.
    • Cancellations made within 14 days of the event date will require payment of the full order amount.

5. Floral & Product Substitutions (Artistic License)

We are working with natural products. Therefore, we reserve the right to make substitutions in the event the flowers or materials received are not of the quality suitable for your event. If a specific flower is unavailable due to season or quality, we will substitute it with another of similar style, color, and value. We will always maintain the integrity of the proposed look and color scheme. This is considered artistic license.

6. Rentals and Equipment

All rental items (vases, arches, stands, etc.) remain the property of Paradise Flowers LLC. Arrangements must be made for the return of all rental items within 48 hours of the event, unless otherwise specified. Any lost, stolen, or damaged items will be charged to the client at full replacement value.

7. Acceptance of Terms

Payment of the 30% non-refundable deposit is considered as the client’s full acceptance and acknowledgement of these terms and conditions.