Privacy Policy

Welcome to Paradise Flowers LLC

Located in the heart of Conroe, Texas, Paradise Flowers LLC (referred to as “we,” “us,” “our,” or “Paradise Flowers LLC”) appreciates your visit to our website, https://paradiseflowerstx.com/ (the “Site”). Your privacy and trust are paramount to us. This Privacy Policy serves as a guide to inform you about our practices regarding the collection, use, and sharing of personal information we receive from users of the Site.

Understanding Your Privacy

We believe in transparency and your right to be informed about how we handle your personal information. This policy details the types of information we gather, how we use it, who we might share it with, and how you can manage your personal data.

Information Collection Methods

  • Directly from You: When you visit the Site, we collect information you provide. This includes contact details, shipping and billing information, and any other data you share with us through forms or communication tools.
    Automatically Collected Information: As you navigate through the Site, we automatically collect certain information, including but not limited to your IP address, browser type, operating system, and usage details. This collection is performed through cookies and similar technologies to enhance your experience and improve our services.

Utilization of Your Information

The core of our service is to ensure an exceptional customer experience. The information we collect serves to:

  • Process transactions and fulfill orders efficiently.

  • Communicate with you regarding your orders and inquiries.

  • Send SMS notifications regarding order updates, delivery statuses, and promotional offers.

  • Improve and personalize your experience on our Site.

  • Analyze and understand our audience for service improvement.

  • Ensure compliance with legal requirements and protect our business interests.

Google OAuth & Google Calendar Integration

Paradise Flowers LLC integrates with Google OAuth to allow customers to schedule deliveries and pickups via Google Calendar. When you use this feature, we may request specific permissions from your Google account to:

  • Access your Google Calendar to create, update, or modify delivery and pickup events.
  • Retrieve basic profile information (such as your name and email) to associate events with your booking.

How We Use Google OAuth Data

  • The data accessed via Google OAuth is used only for the purpose of scheduling and managing deliveries.
  • We do not share, sell, or store your Google authentication credentials.
  • You can revoke access at any time via your Google Account settings at Google Permissions Page.

Sharing of Personal Information

We hold your information with the utmost care and confidentiality. We do not sell or rent personal data. Sharing of information is strictly limited to:

  • Third-party service providers who assist in our business operations (e.g., payment processing, delivery logistics).

  • Legal obligations where necessary to comply with laws and regulations or to protect our rights.

Consent for SMS Notifications and Opt-Out Options

By providing your phone number during the checkout process, creating an account on our Site, or contacting us, you consent to receive transactional SMS notifications regarding:

  • Order Updates: Confirmation of your order, delivery status notifications, and customer support inquiries.

We do not send promotional SMS messages.

Opting Out:
You can opt out of receiving SMS messages at any time by:

We will immediately honor your request, and you will not receive further SMS notifications.

Opting Out

You can opt out of receiving SMS messages at any time by:

We will immediately honor your request, and you will not receive any further SMS messages unless you opt-in again.

Record-Keeping and Privacy

We maintain detailed records of SMS consent, including:

  • Date, time, and content of the consent provided.
  • Method of consent (e.g., during checkout where customers are clearly informed via an opt-in message).

Your personal data will be stored securely in accordance with applicable privacy laws.

Children's Privacy

Our Site is intended for individuals who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at services@paradiseflowerstx.com or call us at (936) 703-0813.

Your Rights and Choices

You have rights regarding the personal information we hold about you, including:

  • The right to request access to and correction or deletion of your personal information.

  • The right to opt-out of certain uses and disclosures of your personal data.

Security Measures

We are committed to safeguarding your personal information through robust technical and organizational measures. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will post a notice on the Site to notify you of any significant changes and indicate at the top of the policy when it was most recently updated.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please do not hesitate to contact us at: